Terms of Service

These terms govern your use of this website and any services provided by Wsello Studio (“Wsello”, “we”, “us”). By using the site or engaging us, you agree to them. Where we sign a separate written agreement with you, that agreement takes precedence over anything inconsistent here.

Our services

We provide marketing services including audits, search engine optimisation, tracking and measurement setup, paid campaign management, creative and content production for channels such as Meta, Google, Reddit and LinkedIn, and performance reporting. The specific scope, deliverables, and fees for your engagement are set out in your proposal or statement of work.

The free audit

We offer a free marketing audit with no obligation. The findings and recommendations are yours to keep whether or not you engage us. The audit is provided for information only and does not create a client relationship or any ongoing duty on our part.

Your responsibilities

• Give us timely access to the ad accounts, analytics, and assets we need, and keep that access active for the engagement.
• Ensure you own or are licensed to use all creative, copy, trademarks, product claims, and data you provide to us.
• Ensure your website, offers, and claims comply with applicable law and with each advertising platform’s policies.
• Maintain your own privacy notices and lawful basis for any customer data used in advertising, including audience uploads.
• Pay media spend directly to the platforms unless agreed otherwise.

Fees and payment

Fees are as stated in your proposal. Unless agreed otherwise, invoices are issued monthly in advance and payable within 14 days. Fees exclude media spend and any third-party tool costs, and exclude GST or any other applicable sales tax. We may suspend services on overdue accounts after written notice.

Term and cancellation

Engagements run month to month with no minimum term. Either party may end the engagement by giving 30 days’ written notice. Fees for the current period remain payable, and on termination we will hand back account access and any materials you have paid for.

No guarantee of results

We manage campaigns using reasonable skill and care and in line with industry practice. We do not guarantee any specific return on ad spend, cost per acquisition, revenue, ranking, or other outcome. Any figures, benchmarks, or case studies shown on this site are illustrative of past work and are not a promise of future performance. Advertising results depend on factors outside our control, including your product, pricing, website, market conditions, and platform algorithms and policies.

Third-party platforms

Our services depend on platforms we do not control. Those platforms may change their policies, pricing, algorithms, reporting, or approval decisions, and may suspend or reject accounts or ads. We are not liable for any such action, for platform downtime, or for discrepancies between platform-reported and independently measured data.

Intellectual property

You retain ownership of your brand assets and data. On full payment, you own the campaign creative and copy we produce specifically for you. We retain ownership of our underlying methods, frameworks, templates, dashboards, and know-how, and may reuse them for other clients. Website content on this site remains ours.

Confidentiality

Each party will keep the other’s non-public information confidential and use it only for the engagement. This does not apply to information that is public, independently developed, or required to be disclosed by law. We may reference your company name and non-confidential results as a case study only with your written permission.

Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot lawfully be limited. Subject to that, we are not liable for lost profits, lost revenue, lost data, or indirect or consequential loss, and our total liability arising out of the engagement is limited to the fees you paid us in the 3 months before the claim arose. This expressly excludes media spend.

Indemnity

You agree to indemnify us against claims arising from the creative, claims, data, or products you supply, or from your breach of law or of a platform’s advertising policies.

Changes to these terms

We may update these terms from time to time. The “last updated” date reflects the current version, and continued use of the site or our services means you accept the revised terms.

Governing law

These terms are governed by the laws of India, and the courts of Surat, Gujarat have exclusive jurisdiction.

Contact us

Wsello Studio, Avalon, SF-132, Katargam, Surat, Gujarat, India. Email hello@wsello.com.