Build multi-step WhatsApp journeys that welcome, nurture, and win back customers automatically — triggered by what they do, spaced by smart delays, and branched on whether they reply.
5 steps · 312 enrolled
Trigger
New customer added
Day 0
Welcome message
Hi {{name}}, welcome to Spice Garden! 🌿 Here's 10% off your first order.
Day 2
Menu highlights
Our chef's specials are live this week — fresh tandoori & biryani 🍛
If no reply → Day 5
Send 15% off coupon
3×
More repeat orders
24/7
Runs on autopilot
0
Manual follow-ups
Zero
Markup on messages
Design each step like a recipe — pick a delay, write the message, and decide who should get it. New customers flow in automatically and move through the journey while you run your business.
Step 3 of 5
Delay before sending
Message
Not everyone needs the same nudge. When a customer replies, send them straight to a booking link. When they go quiet, follow up with a gentle reminder and an offer — all in the same flow.
Day 2 · Menu highlights
Did they reply?
Send booking link
Thanks for the reply! Tap here to reserve your table 🪑
Send 15% coupon
Still thinking it over? Here's 15% off — this week only 🎟️
Space every message exactly how you want — wait an hour, two days, or a week between steps so follow-ups never feel pushy.
Start a journey the moment a contact is added, tagged, or finishes a campaign. No manual enrolment, ever.
Send one path to customers who replied and a different nudge to those who went quiet. The sequence reads the room for you.
See delivered, read, replied, and drop-off for every single step, so you know exactly which message is doing the work.