Team Inbox

One shared inbox for
your whole team.

A live, two-way WhatsApp inbox everyone replies from together. Assign chats to teammates, see full customer context, leave internal notes — and never let a message go unanswered.

AR

Aarav Sharma

+91 99999 90000

Assigned to Priya

Hi! Is the Weekend Combo still on today?

12:30

Yes Aarav! 🍔 Weekend Combo is live till 11pm — 20% off when you order on WhatsApp.

12:31 ✓✓

Perfect, send me two please 🙌

12:31

Type a reply…

1 inbox

For your whole team

<2 min

Average first response

0 missed

Messages slip through

98%

Average open rate

Teamwork, built in

Assign chats, share the load

Hand any conversation to the right teammate in one tap. Everyone sees who owns what, so nobody double-replies and no order gets forgotten during the dinner rush.

  • One-tap assignment to any teammate
  • Clear ownership — no double replies
  • Private internal notes on every chat

Assign this chat

Aarav Sharma · +91 99999 90000

3 online
PK

Priya Kulkarni

Front desk

RS

Rahul Singh

Kitchen

MJ

Meera Joshi

Manager

Internal note · only your team sees this

Regular customer — no onions on the combo. Priya, please confirm the delivery address before dispatch.

Know your customer

Full context on every customer

Every chat opens with the whole story — phone, tags, last order, and how many times they've ordered before. Greet regulars by name and upsell with confidence, without ever leaving the inbox.

  • Last order & lifetime order count at a glance
  • Tags for regulars, VIPs, and lapsed guests
  • Phone and profile, always one click away
AR

Aarav Sharma

+91 99999 90000

RegularVIPAndheri

Last order

Weekend Combo × 2 · ₹640

4 days ago

14

Lifetime orders

₹8,920

Total spent

Greet regulars by name — context loads with every chat
Everything in one place

A real inbox, made for teams

Assignments & routing

Assign any chat to a teammate in one tap. Everyone sees who owns what, so two people never reply to the same customer.

Internal notes

Leave private notes on a conversation — allergy flags, table numbers, special requests. Your team sees them; the customer never does.

Customer context

Every chat opens with the full picture: phone, tags, last order, and lifetime order count — no switching tabs to know who you're talking to.

Canned replies

Drop in approved templates and saved replies for menus, timings, and directions so common questions get answered in seconds.

Bring your team into one inbox

Connect your number, invite your teammates, and reply to every WhatsApp customer together — without missing a beat.